Where to find these settings
Go to Settings and click the General card ("Rename your store, set its time zone and weight unit."). A window called Store settings opens with three fields. You need the Settings permission to open it.
Store name
The Store name is the public name of your store. It is required. Customers see it as the title of your home page, in browser tabs, when your link is shared on social media, and in the emails your store sends. Keep it short, because a very long name is refused.
Changing the store name does not change your web address. Your address is set by your domains, see Connecting a custom domain.
Time zone
The Time zone list decides how every date and time is shown in your dashboard: order times, reports, transactions, and staff member dates. Type a city or a GMT offset in the search box to find yours, for example "Casablanca", "Riyadh", "London", or "GMT+03:00".
Changing the time zone later does not change or delete any data. Your existing orders simply show at the new local time.
Weight unit
The Weight unit is the unit used on product weight fields and in weight-based shipping rates. You can choose:
- Kilogram (kg)
- Gram (g)
- Pound (lb)
- Ounce (oz)
Switching the unit does not convert the weights you already entered. It only changes the label. So if you switch from kg to g, a product saved with weight 2 now reads 2 g. After a switch, check your product weights and your shipping rates.
Saving
Click Save. You see "Store settings have been updated successfully". If a field is empty or wrong, a message appears under it and nothing is saved. These three settings apply to the whole store and to every market.
Where are my contact email and phone?
They are not in this window. Your store's public contact details live in your storefront design:
- The email that receives messages from your Contact page is set in the Contact section of that page in the builder. See Contact page.
- A phone number, email, or address shown to every visitor usually goes in your footer. See Footer.
- Your own login email and phone number are in your account, see Account settings.