How can we help? Find your answer fast.
Guides and answers for building and running your Storeep store.
- Welcome to Storeep: what can I do from my dashboard?
- How do I sign up and log in to Storeep with email, Google, or Apple?
- I can't log in to Storeep: how do I fix login and verification code problems?
- How do I reset my Storeep password if I forgot it?
- How do I create a new store on Storeep?
- What is on my Storeep Dashboard page and who can see it?
- How do I find, duplicate, hide, unpublish, or delete products (one or many at once)?
- How do I add a physical product with images, pricing, stock, and variants?
- How do I add a digital product for download (e-book, course, file, or link)?
- How do I add product photos and videos (media library, YouTube, TikTok)?
- How do I add product variants like size and color?
- How do I sell packs and quantity offers like Buy 1, Buy 2, Buy 3 on one product?
- What do the order statuses mean and how do I change them?
- How do I place a test order, and why am I blocked from placing more?
- How do I manage and fulfill orders?
- How do I add an order by hand from the dashboard?
- How do I get notified when I receive a new order?
- How do I recover a deleted order or an abandoned cart?
- How do I use the storefront builder to add, reorder, and publish sections?
- Which store pages can you edit in the builder?
- How do I set up the header, footer, and announcement bar (global sections)?
- What home page sections can I add (hero, featured products, slideshow, indicator, collections)?
- What sections are on the product and landing pages (product info, reviews, related products)?
- How do I add collapsible tabs, delivery dates, a size guide, badges, or before and after images to my product page?
- How do I set up markets to sell in several countries?
- How do I change a market's currency, currency symbol, and exchange rate?
- How do I change my store language, and which languages does Storeep support?
- How do I charge VAT or sales tax per country?
- How do I choose which products sell in a country and set a different price there?
- How do I set up shipping methods and rates per market?
- How do I connect a COD fulfillment or courier network to auto-forward orders?
- Courier apps with keys: how do I connect a COD courier with an API key or access token?
- Courier apps with a Connect button: how do I link my courier account without keys?
- PrimeCOD: how do I connect my store and send COD orders?
- COD Network: how do I connect my store and send COD orders?
- What payment methods can I offer and how do they show at checkout?
- How do I set up Cash on Delivery (COD) and charge or skip VAT?
- Which payment app should I use, and how do I set up Stripe, PayPal, CMI, Paystack, bank transfer or cash on delivery?
- How do online card payments work with Stripe, PayPal, CMI and Paystack?
- Stripe: how do I accept card payments, Apple Pay and Google Pay with Stripe?
- PayPal: how do I accept PayPal payments on my store?
- Which app do I use to track ads, verify my site, or list products on Google?
- How do browser pixels work in Storeep (Facebook, TikTok, Snapchat, Pinterest, X)?
- What is the server-side Conversion API (CAPI) and why use it?
- Facebook pixel and Conversions API: how do I track my Meta ads?
- TikTok pixel and Events API: how do I track my TikTok ads?
- Snapchat pixel and Conversions API: how do I track my Snapchat ads?
- How do I restrict my store by device, country, or VPN with access control?
- How do I view active logins and manage banned IPs and devices?
- Why do I or my customers see a 403 (access denied) page on my store?
- How do I block fraud and bots with the Shield app?
- How does Spy Blocker stop image theft and content scraping?
- How does cloaking show bots a different product than my buyers?
- How do I install, configure, and uninstall apps from the Apps market?
- Automator: how do I recover abandoned orders automatically?
- How do I sync my store orders to Google Sheets automatically?
- Which columns can I send to Google Sheets, and how do I manage my spreadsheet configurations?
- Domain Verifier: how do I verify my store with Google Search Console, Meta, TikTok, or Snapchat (add a meta tag to my head)?
- LeadsBounty: how do I forward my orders to the LeadsBounty call team?
- How do I change my store name, time zone, and weight unit?
- How do I change my account name, email, phone, photo, or password?
- How do I stop or choose the emails and app notifications Storeep sends me?
- How do I set my store's SEO title, description, keywords, robots.txt, and sitemap?
- How do I edit and publish my store policies (privacy, terms, refund, shipping, cookie)?
- How do I connect my own domain (from GoDaddy, Namecheap, Hostinger) to my store?