When you add a newsletter section to your storefront, shoppers can subscribe by entering their e-mail address. Every address they submit is collected on the Newsletter page, where you can search through your subscribers, export them for an e-mail marketing tool, and remove addresses you no longer want.
Opening the newsletter list
Newsletter subscribers are customer data, so the page sits alongside your customers. Open the Customers page and click the Newsletter button at the top, or open the Newsletter page directly. Viewing, exporting, and deleting subscribers all reuse the Customers permission, so any staff member who can manage customers can also manage this list.
What the list shows
The table shows one row per subscriber with two columns:
- Date: when the address was submitted, shown in your store's time zone (date plus time).
- Email: the address the shopper entered.
The list is paginated at 40 subscribers per page and sorted newest first by default. There is one combined list per store: addresses from every page that has a newsletter section land here together.
Searching and sorting
Click the filter icon to open the filter panel. Two controls are available:
- Search: a free-text field (up to 255 characters) that matches any part of a subscriber's e-mail address. The match is not case-sensitive.
- Sort: two radio options, Newest first (the default) and Oldest first. These are the only two sort orders; there are no others.
Click Show results to apply your choices, or click the reset (mop) icon to clear the filter and return to the full list.
Exporting subscribers to a CSV file
Click the Export CSV button at the top of the page to download your subscribers as a spreadsheet file. The export respects the search currently applied, so you can export either your whole list or just the addresses matching a search. The exported rows are always ordered newest first.
The file is named subscribers-YYYY-MM-DD.csv (the date is the day you export) and contains two columns, Email and Subscribed at, with the subscription time converted to your store's time zone. It carries a UTF-8 byte-order mark so addresses display correctly in Excel, Google Sheets, and e-mail marketing tools.
If no subscribers match the current view, no file is created and a message tells you there is nothing to export.
Deleting subscribers
To delete a single subscriber, click the trash icon at the end of their row and confirm. To delete several at once, tick the checkboxes on their rows, click the gear icon at the top of the table, and choose Delete subscribers. Deletion is permanent and removes only the newsletter address: it does not touch the shopper's customer profile or any of their orders.
How addresses get collected
Subscribers are added automatically whenever a shopper submits the newsletter form on your storefront, so there is no way to add an address by hand from this page. Each e-mail address is stored once per store, so a shopper who subscribes twice never creates a duplicate row.
Not seeing any subscribers? Confirm that your storefront actually has a newsletter section published. Open the storefront builder, add a newsletter block to a page, and publish. New subscriptions will start appearing here.