When your store has a newsletter signup form, shoppers can subscribe with their email address. Every address lands on the Newsletter page, where you can search them, export them to an email marketing tool and remove the ones you do not want.
Opening the newsletter list
Open Customers and click the Newsletter button at the top, or go straight to Newsletter. Staff members with the Customers permission can view, export and delete subscribers.
What the list shows
Each row shows the Date the shopper subscribed (date and time, in your store's time zone) and the Email. The newest come first. All addresses from every page and every market are in one list.
Searching and sorting
Click the filter icon:
- Search: part of an email address. Capitals do not matter.
- Sort: Newest first (the default) or Oldest first.
Click Show results, or the mop icon to clear the filter.
Exporting to a CSV file
Click Export CSV. A file named like subscribers-2026-09-28.csv downloads with two columns, Email and Subscribed at (in your store's time zone). It opens correctly in Excel and Google Sheets, and you can import it into Mailchimp, Brevo, Klaviyo or any email marketing tool.
The export follows your current search, so you can export the whole list or only the matching addresses. If nothing matches, you see "There's no subscribers to export".
Deleting subscribers
Click the trash icon on a row (Delete the subscriber), or tick several rows, click the three dots icon and choose Delete subscribers. Deleting is permanent. It removes only the newsletter address, not the customer profile or their orders.
How addresses are collected
Addresses are added only when a shopper submits the newsletter form on your store. You cannot add them by hand here. Each address is saved once: if a shopper types an address that is already on your list, the form tells them it already exists. If the same shopper subscribes again from the same browser with a different address, the new address replaces the old one.
Storeep does not send newsletters for you. Export the list and send your campaigns with an email marketing tool.
No subscribers yet? Check that your store shows a newsletter form. Open the builder, add a newsletter section to a page, and publish.