Markets, currencies, and languages

VAT and taxes

Set a VAT rate per market as a percentage. VAT is added to the order total at checkout for taxable products only, and a rate of 0% hides the VAT line entirely.

How VAT works in Storeep

Storeep supports a per-market VAT (Value Added Tax) rate. When a buyer in a given country places an order, the VAT rate for that market is applied to the order total, but only for products that are marked as taxable. Products marked as non-taxable are never subject to VAT, regardless of the market's rate.

VAT appears as a separate line item in the buyer's shopping cart and order summary. If the VAT rate is set to 0%, the VAT line does not appear in shopping carts at all.

Setting the VAT rate for a market

Go to Settings → Markets.
Click the market you want to configure.
Click VAT.
The current rate is displayed (for example: Current VAT rate is 20%).
Enter a new value in the VAT rate field. Enter the rate as a plain number, for example enter 20 for 20%, not 0.20.
Click Save.

VAT rate field rules

Format: a number only (whole or decimal, for example 20 or 7.5).
Minimum: 0, setting zero disables the VAT line entirely.
Maximum: 100; rates above 100% are not accepted.
Negative values are not accepted.
The field is required; you cannot save with an empty rate.

Which products are taxable?

Whether a product is subject to VAT is controlled by the taxable setting on each product, found in the product editor. VAT is only added to order lines for products marked as taxable. Non-taxable products are included in the order subtotal but are never charged the market's VAT rate.

Fast Checkout and VAT

If you use the Fast Checkout for COD feature, buyers who complete their purchase through that flow are not charged VAT, regardless of the market's VAT rate.

What to check

If VAT is not appearing in carts even though you have a non-zero rate set, check that the products in question are marked as taxable in the product editor.
To remove VAT from a market entirely, set the rate to 0: this hides the VAT line from shopping carts for that market.
VAT rates are set per market. If you operate in multiple countries with different VAT rules, open each market separately and set the rate individually.