A connected AI assistant such as Claude, ChatGPT or Cursor reaches your store through a fixed set of actions. It cannot browse or click around your dashboard. Every action is tied to a permission you ticked when you connected the app, so an assistant with read permissions only can answer questions and nothing else. To connect one, see Connect an AI assistant.
What it can read
- Read store details: store name, storefront address, theme, time zone, plan, and every market with its currency.
- Read products: the catalogue with images, variants, stock and prices per market, searchable by name.
- Read collections: how your products are grouped, with a product count for each collection.
- Read orders: totals, status, payment and shipping method, items and addresses.
- Read customers: names, contact details, order count and total spent. Nothing payment related.
- Read reviews: product reviews with their rating and whether they are approved.
- Read analytics: revenue, orders, average order value, visits and conversion for a date range, compared with the period before, and split by product, market, status, payment method, day, country or device.
- Read media: your media library, so an assistant can reuse an image you already uploaded.
- Read policies: your privacy, terms, refund, shipping and cookie pages for each market.
- Read storefront design: the sections and styling of any page, see Editing your storefront with an AI assistant.
- Search the help center: these articles, so the assistant answers from Storeep's documentation instead of guessing.
What it can change
- Manage products: add a new product with its images, variants, prices, stock, markets and collections, edit an existing product's name, description, SEO fields and visibility, and set stock, price and sale price on each variant per market.
- Manage media: add an image or a video to your media library from a public link, so it can be used on a product.
- Manage collections: add products to a collection or take them out.
- Manage orders: move orders to another status, up to 50 at a time.
- Moderate reviews: approve reviews so they show on the storefront, or hide them.
- Edit policies: rewrite a policy page's text, title and SEO fields, and choose whether it is published, linked in the footer and shown to search engines. Each market has its own five pages, which cannot be added or deleted. See Store policies.
- Edit storefront design: change sections, layout and styling on the live storefront.
The approval page may list a few more permissions, such as managing customers or webhooks. An assistant has no actions for those yet, so ticking them lets it do nothing more.
How Storeep data works
These rules decide whether an answer is right, and the assistant is told about them when it connects.
- Price and stock are not on the product. They live on each variant, and prices are set per market. A product with no variants has no price and cannot be bought.
- No stock number is not the same as out of stock. A variant with stock tracking turned off is always available.
- A market is a country with its own currency, prices and storefront design. "What does this cost" only has an answer once the market is known.
- Order status is a fixed list of fourteen values, from abandoned to returned. Abandoned means checkout was never finished. See Order statuses.
- Paid is separate from status. A cash on delivery order is usually delivered before it is marked paid.
What it can never do
- Money and account: your wallet, plan, payouts and billing are out of reach.
- Access: staff members, permissions, access tokens and other connections cannot be touched.
- Infrastructure: domains cannot be added or changed, and a store cannot be deleted.
- Fraud settings: Shield, Cloaking and access control are off limits.
- Deleting: no action deletes a product, an order, a customer or a review.
Rules and corner cases
- Some things stay in Storeep. Creating or renaming a collection, adding a digital product, and changing the variants of a product that already exists are done in the dashboard and the builder.
- Order status changes are real changes. They fire your webhooks and connected apps, and moving an abandoned order to another status counts it against your plan and bills it, exactly as if you did it in the dashboard. A status change does not put stock back.
- What your customers write is not an instruction. Review text, customer names and order notes come from the public. The assistant is told to report on them and quote them, never to obey them.
- An assistant only sees what you granted. If it says it cannot do something, the permission was not ticked when the app was connected, or your own role does not allow it. See Review or disconnect an AI assistant.
Can an AI assistant (MCP) add new products?
Yes. A connected assistant such as Claude or ChatGPT can add a physical product for you, with or without variants such as color and size, when the app was connected with the Manage products permission. It goes through the same checks as the product form in the dashboard, so it is refused for the same reasons, such as a missing price or an SEO link another product already uses.
- Images come first. A product can only use files from your media library. The assistant reuses one you already uploaded, or uploads a new one from a public link with the Manage media permission. Images can be JPEG, PNG, WebP, GIF, AVIF or BMP up to 5 MB, and videos MP4 or WebM up to 25 MB and 60 seconds. A video can be added to a product a minute or so after upload, once it has been processed.
- New products are drafts. Unless you ask for it to go live, a new product is saved unpublished so you can review it in Products first.
- Prices are in your store currency. Prices are converted for your other markets, as when you add a product yourself.
- Daily limits. Each store can add up to 10 products, 20 images and 5 videos per day through assistants, counted over the last 24 hours.
An assistant cannot add a digital product, duplicate or delete a product, or change the variants of a product that already exists. Do those yourself, see How do I add a digital product and How do I add product variants?