Storeep can count the stock of each physical product, and of each variant combination. Digital products have no stock and never run out.
Where to set stock
Open a physical product from Products. Next to the price you find Available quantity and Minimum quantity to alert. If the product has variants, each combination has its own two fields.
Available quantity
- Leave it empty for unlimited stock (the placeholder says "Unlimited quantity"). The products list shows Untracked.
- Type 0 to mark the item as out of stock. The products list shows Out of stock.
- Type any other number to track it. The products list shows the number left.
With variants, only the combinations that have a quantity are tracked. The others stay unlimited.
Minimum quantity to alert
This is your low-stock warning level. When the stock falls to this number or below, the item shows in the Low stock alerts panel on your dashboard. See the dashboard and dashboard metrics.
- It must be smaller than the available quantity when you save. Otherwise you see "The minimum quantity to alert must be smaller than the available quantity".
- It needs an available quantity. Without one you see "Please enter the available quantity because you are using the minimum quantity to alert".
- Leave it empty if you do not want a warning.
How orders change your stock
- When a customer places an order, the ordered quantity is taken from the stock of that combination. For a pack, the pack's units are taken. See quantity offers.
- Customers cannot order more than you have. A combination at 0 shows as out of stock and cannot be ordered.
- Unlimited items are never blocked and never counted down.
- In your product feeds, a tracked product with 0 stock is marked as out of stock.
Restocking
Open the product, type the new Available quantity, and save. If you lower the stock to the alert level or below, the save fails, so lower or clear the alert first.
Things to watch out for
- A product at 0 stays on your store and shows as out of stock. To take it off your product lists, use Hide. To make the page unreachable, unpublish it. See managing products.
- Customers are not told automatically when an item is back in stock.
- Stock is shared by all markets. It is not counted per country.