What courier apps do
Courier apps (also called COD fulfillment networks, delivery companies or call centers) send your orders to a delivery partner automatically, so you never copy an order by hand. Each new order goes over with the buyer's name, phone and address, the products, and the cash to collect on delivery. The partner then confirms, ships and collects the money. Each company is a separate free app, and you can install several, for example one per country.
Which app for which country
The Markets list in each app shows exactly which countries it accepts. Open a courier's article for its setup, where to find its keys, and what it sends.
- Europe (Spain, Italy, Portugal, Poland, Romania, Greece and more): PrimeCOD.
- West and Central Africa: Cod in africa (12 countries), ML SHIP AFRICA (11 countries, Ghana included), Afrique COD (Côte d'Ivoire, Congo, Gabon, Mali, Senegal), Codring (Senegal, Guinea, Mali) and Eshipi (Congo, Gabon).
- DR Congo and Cameroon: E-box (DR Congo) and Shiplead (Cameroon, DR Congo, Argentina).
- East and Southern Africa: Boxleo Courier (Kenya, Tanzania, Uganda, Zambia, Zimbabwe), Shipcod (Kenya, Tanzania, Uganda, Zambia), Codzoss (Kenya, Tanzania), Codpay (Tanzania, Uganda) and Simon Express (Tanzania, Zambia).
- Madagascar: CodSmart.
- North Africa and the Middle East: MDM Express (Algeria, Iraq, Libya), CMD Delivery (Libya, Kenya), Sendit, Ameex, Ozon Express, Digylog and Forcelog (Morocco).
- Lebanon: COD Services.
- Almost any country (international delivery): AtlasSwift.
- Every country COD Network works in, as a seller or an affiliate: COD Network.
The shared setup steps are in courier apps that use an API key or access token and courier apps with a Connect button. For LeadsBounty and Easy Affiliate, see the LeadsBounty and Easy Affiliate articles.
Settings you will see
- Activate: when on, Storeep sends new orders to the company. Turn it off to pause without losing your settings.
- Markets: only orders from these countries are sent. With Activate on you must pick at least one, otherwise you see "Please select at least one market."
- Source tracking (some apps): also sends where the buyer came from (the referrer or UTM source), so the company can see which ad brought the sale.
- Orders sent: a counter of how many orders the app has sent, so you can see the link is working.
Match your products (SKU)
The company must recognize each product. In Storeep, open the product and enter the company's product ID or SKU in the SKU field (on each variant if the product has variants). Products with an empty SKU are not sent, and an order with no matching product at all is not sent.
Send test order
Most courier apps have a Send test order button (each courier's article says if it does). After saving your connection and at least one market, click it. Enter a Product ID or SKU as it exists in the company's account, pick a Market, and click Send. You then see that the company accepted the test order, or the reason it refused it. This creates a real order in the company's system, so delete it there after the test.
Which orders are sent
- New orders are sent the moment the buyer checks out. Orders you add by hand in the dashboard are sent too. Sendit, Ameex, Ozon Express, Digylog and Forcelog work differently: they only take Morocco orders, and each one is sent the moment you change its status to Confirmed or click send in the order's Delivery tab.
- Abandoned orders are not sent. Once you change the status of an abandoned order to anything else, by hand or with the Automator app, it is sent at that moment.
- Duplicate orders: when the same buyer orders the same products again within 24 hours, the new order is not sent again.
- Mobile Money deposits: when the buyer paid a deposit online, the company is only asked to collect what is left. See How do I accept Mobile Money?
- Unpaid due amount: while your due amount is over your billing threshold and unpaid, new orders are held and sent once you settle it. See wallet and billing.
If orders do not arrive
- Check that the app is installed and Activate is on.
- Check that the buyer's country is in your Markets.
- Check your keys, or disconnect and connect again for a Connect-button app.
- Make the Storeep SKU exactly match the company's product ID or SKU.
- Use Send test order: the message tells you what the company answered.