Getting started
11 articles
- Welcome to Storeep: what can I do from my dashboard? New to Storeep? A tour of the dashboard: the left menu, search, dark mode, language, wallet, account menu, the Support button, the builder with Amed AI, and your first steps to launch a store.
- How do I sign up and log in to Storeep with email, Google, or Apple? Create a Storeep account with your email or Google, confirm the 6-digit code sent to your email, log in with Remember me, sign in with Apple in the iOS app, and log out safely.
- I can't log in to Storeep: how do I fix login and verification code problems? Fix common login problems: wrong password, a signup or login code that does not arrive or has expired, too many attempts, a lost authenticator phone, Google sign-in not working, being logged out, and a missing account.
- How do I reset my Storeep password if I forgot it? Forgot your Storeep password? Request a reset link by email from the login page, create a new password, and fix problems like a link that expired, an email that never arrives, or "The email address you have entered is not exist".
- How do I create a new store on Storeep? Create a new Storeep store: pick a store name, a free storeep.com subdomain and a primary market (country), which sets your currency and language, and learn what is ready for you after setup.
- What is on my Storeep Dashboard page and who can see it? Your Storeep Dashboard page: the Set up your store checklist for new stores, the monthly performance cards, live visitors, top countries, low stock alerts, the What's new banner, the unpaid fees warning, and who can see what.
- Which Storeep plan should I choose and how much does each cost? Compare the five Storeep tiers on monthly and yearly price, sales and order limits, and Starter usage fees, plus what counts against a limit and how to pick the tier that costs you least.
- How do plan upgrades, renewals, overage fees and cancellation work? Subscribe, upgrade mid-cycle with proration, switch between monthly and yearly, queue a plan for later, read renewal reminders, and see what happens when limits run out, fees are unpaid, or a plan is cancelled.
- How do I manage and switch between multiple stores on one account? Run several stores from one Storeep login: switch stores from the account menu or the All stores page, create another store, accept or decline team invitations, and understand what each store keeps separate.
- How do I delete a store, and what happens to my data and account? Delete a Storeep store for good from Settings, Danger zone, Delete store: who can do it, why an unpaid balance blocks it, what is removed (products, orders, customers, domains, wallet), and why deleting your last store also deletes your account.
- How do I contact Storeep support or ask Amed for help? Get help from the Support button: search the Help Center, ask Amed the AI assistant for an instant answer, or send a message (support ticket) with screenshots to the Storeep team. Replies arrive by email.