Store settings
- How do I set my store name, time zone, and weight unit? Configure the three core store settings in the General panel: store name (max 50 characters), the time zone that controls every date and time in your dashboard, and the weight unit (kg, g, lb, oz) used for product weights and shipping.
- How do I change my account name, email, phone, or password? Update your profile photo, name, email, phone number, and password in Account settings, including the 6-digit email verification code, expiry, and field limits.
- How do I set my store's SEO: meta title, description, keywords, robots.txt, and search visibility? Configure your store's SEO from Settings: meta image, meta title, meta description, keywords, the search-engine indexing toggle, a custom robots.txt, and your sitemap link, with all field limits and exact behavior.
- How do I edit and publish my store policies (privacy, terms, refund, shipping, cookie)? Set up the five legal policy pages for each market: edit the privacy policy, terms of service, refund policy, shipping policy, and cookie policy, then publish them and show them in your footer.
- How do I connect a custom domain and verify DNS? Add a custom domain to your store, verify it with Storeep nameservers or A and CNAME records, change your storeep.com subdomain, and manage domain types: primary, alias, redirect, and deactivated.
- How do I add staff members and set their permissions? Invite team members to your store, grant the ten permission scopes (Statistics, Products, Orders, Customers, Reviews, Apps, Coupons, Upsells, Themes, Settings), edit or remove staff, manage pending invitations, and set up order rotation for confirmation agents.
- How do I create API access tokens for integrations? Create up to 40 API access tokens with read products, read orders, and webhook scopes, a data access window, and an optional expiry. Learn how to authenticate, the 60 requests per minute limit, and how to edit or delete tokens.
- How do I set up webhooks to send order and session events to an API or email? Create and manage store webhooks in Settings: choose API or E-mail, pick the session-created, order-created, or order-updated event, use {{placeholder}} URLs, and learn the 20-webhook limit, retry backoff, and the owner failure email after 5 consecutive failures.
- How does my wallet, balance, due amount, and plan billing work? Learn how the prepaid store wallet works: check your balance and due amount, add funds (minimum 5 USD), read transactions and subscriptions, and see plan prices and how renewals are charged.